We visited the zoo last weekend with three preschoolers and a baby. The kids were asking to see animals regardless of any planned route, so I downloaded this at the zoo to help us find their requests quickly.
It took several minutes to download. Once I opened it, it took a long time to load all the info while switching between features. The main feature we were interested in, the map, wasnt helpful since it is very general and doesnt show you specifically where most animals are.
It might be helpful for planning your trip, but I think you could do that just as easily online. I did not think it was helpful as a realtime resource, at least, not with preschool-aged attention spans.
NoVAMom about Smithsonian's National Zoo